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Complaints procedure

It can always happen that something doesn't go exactly as planned.

We recommend that you first report any complaints to us by emailing info@the-twosisters.nl. We are incredibly happy to have you as a customer and always try to find a solution together:-)

However, if this does not lead to a solution, you can register your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .

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